Ada’s powerfully simple conversational AI platform helps the world’s most innovative enterprises scale and transform their customer experiences through automation. Since 2016, Ada has powered more than 4 billion automated interactions for brands like Meta, Verizon, AirAsia, and Square. Canadian-founded, Ada serves companies and their customers worldwide.

As a Senior Backend Engineer on our Email team, focused helping to build a new product channel for Ada. This work will have an immense impact on Ada as we continue to grow our company and our technology. You will be integral in building a scalable, efficient, and robust foundation for our new generative email product. 

As technology is constantly changing, the candidate must have the ability to adapt to change in this diverse and fast paced environment. You will have excellent communication skills, both oral and written. You must be results driven and determined to drive issues to resolution. You will be a team player, organized, responsible and a highly detailed problem solver!

About You:

• 4 + years of experience as a backend developer through the full development lifecycle
• Simple by design: Ability to design, build, and scale high-quality software and systems that strike the right balance between simplicity, flexibility, scalability, and security.
• Guiding execution: The projects you are working on are complex and sometimes multi-faceted. They will require strong technical skills but also soft skills. You should be able to influence and drive the team and your work to deliver excellence in a predictable time.
• Code quality: A passion for code quality and a drive to constantly improving it
• Cloud native: Comfortable operating in a cloud environment, using serverless, application containerization, infrastructure as code

Outcomes

• Help make our ambitious Ada product roadmap a reality through the implementation of features and new integrations as part of a stream-aligned team
• Review the team’s code, provide insightful feedback, foster collaborative community and teach everyone something new
• Be an integral member of the team to contribute to our product ideation process, work to spot improvements, increase the quality of code and brainstorm new opportunities
• Ensure the team is providing a scalable and maintainable platform for integrations

Benefits

• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan

Perks

• Flexible work schedule
• Remote-first, In-person friendly work environment with WFH budget
• In-house social worker
• Paid parental leave for Canadian and U.S. residents
• Development opportunities

 

About Us

Ada is a rapidly growing company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.

We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you, we cannot progress. At Ada, we don’t stand for tokenism. We stand for representation.

Our values are our fundamental driving forces for decision-making. They are the heart of what we stand for and are critical to our next phase of growth. You can learn more about our values and Ada’s founding story on our Careers page.

Everyone has their own unique talents. Even if you don’t meet 100% of the above qualifications, tell us why you’d be a great fit for this role in your application.

The expected salary range for this position is $111,000 - $140,000. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.

 

Benefits

• Competitive salary and generous stock option plan

• Unlimited vacation

• Wellness account

• Extended health coverage

• Dental/optical/travel insurance

• Life insurance

• Employee and family assistance plan

 

Perks

• Flexible work schedule

• Digital first, fully remote with WFH budget

• In-house social worker

• Paid parental leave for Canadian and U.S. residents

• Development opportunities

 

About Us

Ada is a rapidly growing digital first company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. 

We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.  

We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you, we cannot progress. At Ada, we don’t stand for tokenism. We stand for representation. 

Our values are our fundamental driving forces for decision-making. They are the heart of what we stand for and are critical to our next phase of growth. You can learn more about our values and Ada’s founding story on our Careers page.

 

Everyone has their own unique talents. Even if you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your application.